🧰 Ghani Paint & Hardware Store – DISC Personality Menu

🎨🔩 From Buckets to Bolts – It Takes All Types to Build Great Service

At Ghani Paint & Hardware Store, every team member plays a unique role in serving customers and keeping daily operations smooth. The DISC model helps us understand how people think, communicate, and contribute—making teamwork stronger and service sharper.

🔴 D – Dominance: The Store Movers 💼

Decisive, bold, and action-focused—they push the pace and solve problems fast.

🔹 Core Traits: Strong-Willed • Competitive • Driven
🔹 In the Store:

• Take control during rush hours or conflicts

• Push for faster order completions or supplier coordination

• Quick to spot inefficiencies and demand improvement
  🔹 Communication Style:

• Direct, short, and focused on results
  🔹 Growth Opportunity:

• Slow down to listen and include others
  🔹 You might hear them say:

“Let’s wrap this up.”
“What’s the fastest way to deliver this?”

📌 Where they shine: Fast sales, bulk orders, urgent customer issues, leading store operations

🟡 I – Influence: The Customer-Focused Stars 😄

Friendly, enthusiastic, and talkative—they make shopping a positive experience.

🔹 Core Traits: Outgoing • Optimistic • Social
🔹 In the Store:

• Engage customers with helpful advice and warm service

• Build loyalty by remembering returning clients

• Motivate teammates with positivity and energy
  🔹 Communication Style:

• Lively, expressive, and informal
  🔹 Growth Opportunity:

• Improve attention to detail and follow-through
  🔹 You might hear them say:

“Sir, I have the perfect paint for your room!”
“Let me show you our best-selling brand.”

📌 Where they shine: Paint mixing counter, front desk sales, marketing, product recommendations

🔵 S – Steadiness: The Reliable Team Hands 🧱

Loyal, patient, and supportive—they bring consistency to store life.

🔹 Core Traits: Calm • Dependable • Cooperative
🔹 In the Store:

• Keep shelves organized and deliveries on time

• Help customers with small but important details

• Support the team quietly, reliably, and without complaint
  🔹 Communication Style:

• Steady, kind, and soft-spoken
  🔹 Growth Opportunity:

• Speak up with new ideas and adapt faster during busy days
  🔹 You might hear them say: